1) What We Collect

• Contact details (name, email) when you purchase or message us.
• Order information (product, payment status, timestamps). We do not store full card details.
• Support messages you send us (and any screenshots you choose to include).
• Basic usage data (pages visited, device/browser info) to keep the site working well.

2) Why We Use It

• Deliver digital products and order access.
• Provide calm, clear customer support.
• Improve site performance and fix issues.
• Prevent fraud and protect the platform.

3) Cookies & Analytics

We may use cookies and similar technologies to remember preferences, keep the site secure, and understand how the site is used. You can control cookies in your browser settings.

4) Email Communication

We may email you about purchases, delivery/access, and support. If we send optional updates, you can unsubscribe anytime using the link in the email.

5) Sharing Your Data

We don’t sell your personal data. We may share limited data with trusted service providers who help us run Glucalm (payments, email delivery, analytics, website hosting) only as needed to provide the service.

6) Payment Processing

Payments are handled by secure third-party processors. We receive confirmation of payment, but we do not store your full payment card number on our servers.

7) Data Retention

We keep information only as long as necessary for delivery, support, legal obligations, and legitimate business needs. Support emails may be retained to help you faster in the future.

8) Your Choices

• Request access to the personal data we have about you.
• Ask us to correct or delete your data (when legally possible).
• Opt out of non-essential emails.

9) Security

We use reasonable safeguards to protect your information. No system is 100% secure, but we work to prevent unauthorized access and to keep data safe.

10) Children’s Privacy

Glucalm is not intended for children under 13 (or the minimum age in your region). We do not knowingly collect data from children.

11) International Visitors

If you access Glucalm from outside our operating country, your data may be processed where our service providers operate. We aim to handle data responsibly and securely.